Gallery Policy & Returns
100% Satisfaction Sales Guarantee, “shop with confidence!”
To assure all clients feel secure doing business with Art Leaders Gallery, we are committed to your 100% satisfaction. Art Leaders Gallery is dedicated to offering the best selection, best service, and best price GUARANTEED!
If you are not satisfied with your purchase, you may return it within 48 hours (Plus 5 business days for S/H) from the date received. Please contact the gallery for a Return Authorization and ship the item back in its original box. Returns will be inspected immediately on receipt, and you will be reimbursed in the same form as your initial payment. A refund of your purchase price will be made, less shipping & handling (both ways). Shipping Charges are not refundable. Returns are subject to a 10% restocking fee. (This fee covers credit card processing charge, packing labor and administration fees) All Special orders and Sales Items are exempt from our return policy and are non-returnable & non-refundable. Merchandise cannot be cancelled by refusing to accept delivery of merchandise.
If merchandise is received damaged, all claims must be reported within 24 hours of receipt of merchandise. If item cannot be replaced a full refund will be issued.
Availability & Internet Prices:
All prices are subject to in-stock availability. Items may sometimes be on back order or sell out before we have the opportunity to update our website. Some prices do not include shipping and handling. If an item is incorrectly priced, due to human error, we are subject to refund the full incorrect amount. We apologize for this inconvenience, and will correct the error on our website. We will always email you confirmation of your order within 12 to 24 hours. If you would like to know details of any piece of art before placing your order please call 248-539-0262.
Shipping Services…We Ship Worldwide!
Continental US orders:
Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 12-24 hours if the merchandise is in stock. Please allow 5 to 10 business days for shipping. Special orders may vary. Art Leaders Gallery will email you with a tracking number once the order has shipped. Insurance is included in all shipping and all items are sent with a signature required. We do not ship to PO Boxes.
International orders allow 2 to 4 weeks for delivery. Art Leaders Gallery will email you with a tracking number once the order has shipped. Insurance is included in all shipping and all items are sent with a signature required.
International Duty and Tax Fees:
It is important to note that each country imposes its own duties and brokerage fees on imported goods. Art leaders Gallery is not responsible for additional fees incurred from purchase.
Receiving Your Order:
Please follow these guidelines upon receiving your order. Please open carefully. Remove your art slowly and carefully. Inspect art carefully as to its contents and condition. Please do not throw away any of the packing materials until you are completely satisfied with the artwork. In the event your package arrives damaged all packing materials must be retained until the problem has been resolved.
Orders Paid by Check:
Art leaders Gallery will process your check and reserve the right to hold orders pending bank and check clearance. Sorry, no CODs. All orders must be paid in full prior to shipping.
Forms of Payment:
Visa, MasterCard, Discover, American Express, PayPal, Checks, Cash
We strongly believe in keeping your personal information private. We will not sell or forward personal information to anyone.
Monday – Saturday 10:00 to 6:00 EST